Administrator’s Guide for the VSX Series
5 - 6
Configuring Global Services
If your organization uses the Polycom Global Management System, you can
configure, manage, and monitor the VSX system using the Global
Management System server. Global Management System is a web-based
client/server software tool that allows administrators to manage a network of
video conferencing systems.
To use global services for the system, configure the following:
• Management Servers
• Account Numbers
• My Information
Viewing the Management Servers List
On networks managed by the Global Management System, several Global
Servers may be configured to manage this system remotely. The system also
has a primary Global Management System server that performs account
validation. You can view information about these servers, but this information
can only be changed by the Global Management System Administrator.
To view the management servers list:
¾ Go to System > Admin Settings > Global Services > Management
Servers.
Requiring an Account Number for Calls
If your system is set up for use with the Global Management System, the
system can prompt the user to enter an account number before placing a call.
The account number is added to the Global Management System’s Call Detail
Record (CDR) and the system’s local CDR file (localcdr.csv), and this
information can be used for call tracking and billing purposes.
If you configure the system to validate the account number, calls placed
without a valid account number are not completed. If you do not configure the
system to validate account numbers, calls are completed regardless of whether
the account number is valid. Account numbers are set up in Global
Management System by the Global Management System administrator
.
For more information about account validation, please contact your Global
Management System administrator.