Administrator’s Guide for the VSX Series
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Setting the Dialing Rules
If your system is connected to your organization’s private network and also to
a public network, you may need to specify the codes and prefixes necessary for
dialing other systems.
To set the dialing rules:
1. Go to System > Admin Settings > Global Services > Dialing Rules.
2. Configure these settings:
Placing a Test Call
When you finish configuring the system, you can use one of the sample
numbers in the directory to test your setup.
To place a test call:
1. On the Place a Call screen, select Directory.
2. Select Group.
3. Select Sample Sites and highlight a location.
4. Press Call on the remote control.
You can also find a list of worldwide numbers that you can use to test your
VSX system at www.polycom.com/videotest.
If you have trouble making video calls:
• Make sure the number you dialed is correct, then try the call again. For
example, you may need to dial 9 for an outside line or include a long
distance access code or country code.
• To find out if the problem exists in your system, ask the person you were
trying to reach to call you instead.
Setting Description
Always Dial Area
Code
Specifies that calls to sites in the same area code must
include the area code.
Dial 1+ for all USA
calls
Specifies that calls to systems in the United States must
include a “1” before the area code.
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