Troubleshooting
Verifying that qlremote is Installed and Running
SN0054651-00 G 7-13
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Verifying that qlremote is Installed and Running
If the qlremote agent is not installed, loaded, or running, several SANsurfer FC
HBA Manager problems can occur. To determine if qlremote is installed and
running, follow the procedure for your operating system.
To verify that qlremote is installed and running on Windows:
1. Open the Component Services window (Figure 7-1).
2. Verify that the QLogic Management Suite Java agent service
(QLManagementAgentJava) is running.
Figure 7-1 Windows: Services
To verify that qlremote is installed and running on NetWare:
1. At the server command prompt, type the following command and then press
ENTER:
modules q*
2. Verify that qlremote.nlm is loaded.
NOTE:
On Windows and Linux, you can update the qlremote agent using SANsurfer
FC HBA Manager. See “Updating the qlremote Agent” in the help system.