Messages Displayed When Using the Facsimile
Function
This section describes the machine's main messages. If other messages appear, follow their instructions.
Message Causes Solutions
"Authentication has failed." The entered login user name
or login password is not
correct.
Contact the user administrator.
"Authentication has failed." The machine cannot perform
authentication.
Contact your administrator.
"Cannot find the specified
path. Please check the
settings."
The name of the computer or
folder entered as the
destination is wrong.
Check whether the computer name and
the folder name for the destination are
correct.
"Check whether there are
any network problems."
[13-10]
The alias telephone number
you entered is already
registered on the gatekeeper
by another device.
• In [Facsimile Features], under
[Initial Settings], select [H.323
Settings], and then check that the
alias telephone number is
correctly programmed. You can
also use the Web Image Monitor
for confirmation. See Web Image
Monitor Help.
• Contact the network
administrator.
"Check whether there are
any network problems."
[13-11]
Cannot access gatekeeper. • In [Facsimile Features], under
[Initial Settings], select [H.323
Settings], and then check that
Gatekeeper Address is correctly
programmed. You can also use
the Web Image Monitor for
confirmation. See Web Image
Monitor Help.
• Contact the network
administrator.
Messages Displayed When Using the Facsimile Function
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