Other Printing Problems
This section describes likely causes of and possible solutions for problems that can occur when printing
from a computer.
When you cannot print clearly
Problem Causes Solutions
The printed image is
smudged.
Settings for thick paper have
not been made when
printing on thick paper in the
bypass tray.
PCL 5e
On the printer driver's [Paper]
tab, select [Bypass Tray] in the
"Input Tray:" list. Then in the
"Type:" list, select [Thick 1 (106 to
130 g/m2)] [Thick 3 (164 to
220 g/m2)].
PCL 6
On the printer driver's [Detailed
Settings] tab, click [Paper] in the
"Menu:", and then select [Bypass
Tray] in the "Input Tray:" list. Then
in the "Paper Type:" list, select
[Thick 1 (106 to 130 g/m2)]
[Thick 3 (164 to 220 g/m2)].
PostScript 3
On the printer driver's [Detailed
Settings] tab, click [Paper] in the
"Menu:", and then select [Bypass
Tray] in the "Input Tray:" list. Then
in the "Paper Type:" list, select
[Thick 1 (106 to 130 g/m2)]
[Thick 3 (164 to 220 g/m2)].
The printed image is faded
over the entire page.
The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. See "Paper
Storage", About This Machine.
The printed image is faded
over the entire page.
The paper is unsuitable. Use recommended paper. Printing on
coarse or treated paper might result in
faint print image. See "Recommended
Paper Sizes and Types", About This
Machine.
4. Troubleshooting When Using the Printer Function
96
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