When a Message Appears While Using the
Copy Function
Message Condition Solution and reference
"2 Sided Copy is not
available with this paper
size."
A paper size that is not
supported in duplex
copying is specified.
Check the paper size supported in duplex
copying and load the supported paper.
page 217 "List of Specifications"
"Cannot Detect Original
Size"
An original is not placed
correctly on the
machine.
Place the original correctly. When you place
an original on the exposure glass, the machine
detects the original size by opening and
closing the ADF. Open the ADF by more than
30 degrees when placing an original.
An original with a
difficult-to-detect size
even in the regular size,
such as a transparency
or paper with sticky
notes, is placed on the
machine.
When scanning an original with a difficult-to-
detect size, specify the paper tray in [Paper
Select]. Also, when making an enlarged or
reduced copy, select an item other than [Fit to
Paper Size]
page 165 "Sizes Detectable with Auto Paper
Select"
An original of a custom
size is placed on the
machine.
When scanning an original of a custom size,
specify the original size in [Original Setting]
[Original Size] [Custom Size].
"Exceeded the maximum
number of sheets that can
be used. Copying will be
stopped."
When the copy volume
use limitation is
enabled, copying was
canceled because the
copy volume of the user
exceeded the upper
limit allotted for the user.
For details about the copy volume use
limitation, consult the user administrator. The
user administrator can change the limit on the
copy volume use.
See "Specifying Maximum Print Volume Use of
Each User", User Guide (Full Version).
"Rotate Sort is not
available with this paper
size."
A paper size that is not
supported in Rotate Sort
mode is specified.
Use two paper trays and set the same size and
type of paper in the trays in different
orientations, vertically and horizontally.
"Set next original(s), then
press [Start]."
Duplex copying is
specified.
When not copying onto both sides of paper,
clear the [1 sided 2 sided] and [2 sided 2
sided] check boxes.
8. Troubleshooting
184
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