Ricoh IM C3010 User Manual

8. Troubleshooting
214
8
Condition
Cause
Solution and reference
The screen remains
turned on and the
machine does not enter
the sleep mode when
you press [Energy
Saving] ( ).
The machine is in a
condition that does not
allow the machine to
enter the sleep mode.
Check the conditions in which
the machine does not enter the
sleep mode.
page19”Turning On and Off the
Power”
The machine does not
shut down when more
than six minutes have
passed after you press
the main power switch.
The shutdown operation
could not be performed
normally.
Press the main power switch
again.
If the message persists even
after you have turned the power
off and then on, consider
repairing the machine.
The power of the
machine is turned off
automatically.
[Main Power Off] is
specified in the weekly
timer.
Disable [Weekly Timer Easy
Settings] and [Weekly Timer
Detailed Settings] on [Settings]
[System Settings]
[Date/Time/Timer] [Timer].
When the Machine Does Not Respond Correctly to an Operation from a
Computer
Condition
Cause
Solution and reference
When using the address
book from Device
Manager NX, an
incorrect password
error is displayed even
when you enter the
correct login user name
and password.
A certificate is not
installed on the
computer when SSL/TLS
is enabled on the
machine.
Install the certificate on the
computer. Consult your network
administrator (or custom-
privileges administrator who has
equivalent privilege) for the
certificate.
An item other than
[Simple Encryption] is
specified in "Driver
Encryption
Key:Encryption
Strength".
Specify [Simple Encryption] in
"Driver Encryption
Key:Encryption Strength" in
[Settings] [System Settings]
[Settings for Administrator]
[Security] [Extended
Security Settings].

Ricoh IM C3010 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Warm-up Time	21 seconds
Paper Weight	52 - 300 gsm
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
Maximum Copy Size	A3
Fax	Yes
Modem Speed	33.6 kbps
Mobile Printing Support	Apple AirPrint, Mopria, Ricoh Smart Device Connector
Operating Systems Supported	Windows, macOS, Linux
Dimensions (W x D x H)	587 x 685 x 788 mm
Type	Multifunction Color Printer
Print Speed	30 ppm (Black/Color)
Memory	2 GB RAM
Hard Disk Drive	320 GB
Supported Paper Sizes	A4, A5, A6, B4, B5, B6, Letter, Legal, Custom
Scan Type	ADF, Flatbed
Scanning Speed (Black/Color)	80 ipm
Scan Destinations	Email, Folder, USB
Copy Speed	30 copies per minute
Zoom Range	25% - 400%
Fax Resolution	200 x 200 dpi
Connectivity	USB 2.0, Ethernet, Wi-Fi
Power Consumption (Maximum)	1.5 kW
Control Panel	10.1" Smart Operation Panel