Ricoh IM C3010 User Manual

8. Troubleshooting
280
8
Message
Cause
Solution and reference
"Authentication has
failed."
*0153-402
The card
authentication
device has been
removed or is not
connected properly.
Connect the card authentication device
again. Connect the card authentication
device to the USB Interface Type A on the
back left side of the machine.
"Authentication has
failed."
*0154-402
Reading of an IC
card has failed.
Set the IC card on the authentication
device correctly and for a longer duration.
"Authentication has
failed."
*0156-401
An incorrect user
name or password
was entered.
Enter the correct user name and
password.
"The card
authentication
device is not
connected."
The card
authentication
device has been
removed or is not
connected properly.
Connect the card authentication device
again. Connect the card authentication
device to the USB Interface Type A on the
back left side of the machine.
A malfunction is
temporarily
occurring on the
machine.
Turn off the power of the machine, wait
for 10 seconds or more after confirming
that the main power indicator is turned
off, and then turn on the power.
page19”Turning On and Off the Power”
Messages that Appear When the LDAP Server Is Unavailable
Message
Cause
Solution and reference
"Connection with
LDAP server has
failed. Check the
server status."
The network is
busy.
Try again.
The setting
information is
incorrect.
Check the setting information of [Settings]
[System Settings] [Settings for
Administrator]
[Authentication/Charge]
[Administrator Authentication/User
Authentication/App Auth.]
[Register/Change/Delete LDAP Server].
See "Registering the LDAP Server", User
Guide (HTML).

Ricoh IM C3010 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Warm-up Time	21 seconds
Paper Weight	52 - 300 gsm
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
Maximum Copy Size	A3
Fax	Yes
Modem Speed	33.6 kbps
Mobile Printing Support	Apple AirPrint, Mopria, Ricoh Smart Device Connector
Operating Systems Supported	Windows, macOS, Linux
Dimensions (W x D x H)	587 x 685 x 788 mm
Type	Multifunction Color Printer
Print Speed	30 ppm (Black/Color)
Memory	2 GB RAM
Hard Disk Drive	320 GB
Supported Paper Sizes	A4, A5, A6, B4, B5, B6, Letter, Legal, Custom
Scan Type	ADF, Flatbed
Scanning Speed (Black/Color)	80 ipm
Scan Destinations	Email, Folder, USB
Copy Speed	30 copies per minute
Zoom Range	25% - 400%
Fax Resolution	200 x 200 dpi
Connectivity	USB 2.0, Ethernet, Wi-Fi
Power Consumption (Maximum)	1.5 kW
Control Panel	10.1" Smart Operation Panel