Ricoh IM C3010 User Manual

8. Troubleshooting
256
8
Message
Cause
Solution and reference
"P8: The data
communication
environment has
become unstable."
A malfunction
might be occurring
in the data, such as
corruption or
a drop out.
Check that the machine is connected to
the network correctly, and then send the
data again. For details about your network
environment, consult the administrator.
When a Message Appears While Using the Scanner Function
• When confirming or changing the settings in [Settings], press [Home] ( ) after
closing [Settings].
Messages that Appear on the Control Panel
Message
Cause
Solution and reference
"All the pages are
detected as blank.
No file was
created."
The original was
placed with the
wrong side facing
down when [Delete
Blank Page] or
[Delete Blank Page]
in OCR setting is
specified.
• When scanning on the exposure
glass, place the original with the side
to scan facing down.
• When scanning on the ADF, place the
original with the side to scan facing
up.
All pages in the
scanned original
were determined to
be blank when
[Delete Blank Page]
is specified.
Decrease the value specified in the
following setting items.
[Settings] [Scanner Settings]
[Scan] [Blank Page Detection]
[Blank Page Detection Level]
All pages in the
scanned original
were determined to
be blank when
[Delete Blank Page]
in OCR is specified.
Change the following setting items.
[Settings] [Scanner Settings]
[Scan] [Blank Page Detection]
[Blank Page Detection Level] to
[Sensitivity Level 1]

Ricoh IM C3010 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Warm-up Time	21 seconds
Paper Weight	52 - 300 gsm
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
Maximum Copy Size	A3
Fax	Yes
Modem Speed	33.6 kbps
Mobile Printing Support	Apple AirPrint, Mopria, Ricoh Smart Device Connector
Operating Systems Supported	Windows, macOS, Linux
Dimensions (W x D x H)	587 x 685 x 788 mm
Type	Multifunction Color Printer
Print Speed	30 ppm (Black/Color)
Memory	2 GB RAM
Hard Disk Drive	320 GB
Supported Paper Sizes	A4, A5, A6, B4, B5, B6, Letter, Legal, Custom
Scan Type	ADF, Flatbed
Scanning Speed (Black/Color)	80 ipm
Scan Destinations	Email, Folder, USB
Copy Speed	30 copies per minute
Zoom Range	25% - 400%
Fax Resolution	200 x 200 dpi
Connectivity	USB 2.0, Ethernet, Wi-Fi
Power Consumption (Maximum)	1.5 kW
Control Panel	10.1" Smart Operation Panel