Ricoh IM C3010 User Manual

8. Troubleshooting
218
8
• "Original(s) left on exposure glass."
• "No paper."
page19”Turning On and Off the Power”
When a Message Appears While Using the Copy Function
Message
Condition
Solution and reference
"Cannot Detect
Original Size"
An original is not
placed correctly on
the machine.
Place the original correctly. When you
place an original on the exposure glass,
the machine detects the original size by
opening and closing the exposure glass
cover or ADF. Open the cover or ADF by
more than 30 degrees when placing an
original.
An original with a
difficult-to-detect
size even in the
regular size, such
as a transparency
or paper with sticky
notes, is placed on
the machine.
When scanning an original with a difficult-
to-detect size, specify the paper tray in
[Paper Select]. Also, when making an
enlarged or reduced copy, select an item
other than [Fit to Paper Size]
page303”Sizes Detectable with Auto
Paper Select”
An original of a
custom size is
placed on the
machine.
When scanning an original of a custom
size, specify the original size in [Original
Setting/Store File] [Original Size]
[Custom Size].
"2 Sided Copy is not
available with this
paper size."
(The name of some
other specified
finish, such as
"Rotate Sort", may
appear in "2 Sided
Copy".)
A paper size that is
not supported in
Duplex copying or
the specified
finishing type is
specified.
Check the paper size supported in Duplex
copying and the specified finishing type
and load the supported paper.
page308”List of Specifications”

Ricoh IM C3010 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Warm-up Time	21 seconds
Paper Weight	52 - 300 gsm
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
Maximum Copy Size	A3
Fax	Yes
Modem Speed	33.6 kbps
Mobile Printing Support	Apple AirPrint, Mopria, Ricoh Smart Device Connector
Operating Systems Supported	Windows, macOS, Linux
Dimensions (W x D x H)	587 x 685 x 788 mm
Type	Multifunction Color Printer
Print Speed	30 ppm (Black/Color)
Memory	2 GB RAM
Hard Disk Drive	320 GB
Supported Paper Sizes	A4, A5, A6, B4, B5, B6, Letter, Legal, Custom
Scan Type	ADF, Flatbed
Scanning Speed (Black/Color)	80 ipm
Scan Destinations	Email, Folder, USB
Copy Speed	30 copies per minute
Zoom Range	25% - 400%
Fax Resolution	200 x 200 dpi
Connectivity	USB 2.0, Ethernet, Wi-Fi
Power Consumption (Maximum)	1.5 kW
Control Panel	10.1" Smart Operation Panel