9. Troubleshooting
This chapter provides solutions to common problems and it also explains how to correct unwanted print
results.
Error and Status Messages that Appear on the
Control Panel
This section explains the meanings of messages that appear on the control panel and what to do when a
particular message appears.
Status Messages (in alphabetical order)
@Remote Certif. updating...
The printer is updating the @Remote certificate.
Energy Saver Mode
The printer is in Energy Saver mode. Press any key to recover to the normal mode.
Hex Dump Mode
In Hex Dump mode, the printer receives data in hexadecimal format. Turn off the printer after printing, and
then turn back on.
Offline
The printer is offline and cannot print.
Please wait...
This message may appear for a few seconds. It means the printer is preparing, cooling down the fusing
unit, initializing the development unit, loading toner, or executing maintenance operations. Wait a while.
Preparing to start firmware update.
The printer is checking for firmware updates.
Printing...
The printer is printing. Wait a while.
Printing Suspended
Printing is suspended. Turn off the printer, and turn it on again to recover.
Ready
This is the default ready message. The printer is ready for use. No action is required.
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