Settings 148
Report Diagnostic Info
This feature sends diagnostic information about your
device when you are having technical problems.
1. From a Home screen, tap Apps > Settings.
2. Tap Privacy and emergency >
Reportdiagnosticinfo.
3. Read the consent information, and then tap Yes to
enable this feature or tap Nothanks.
Reset
Reset device and network settings. You can also reset
your device to its factory defaults.
Reset Settings
You can reset your device to its factory default settings,
which resets everything except the security, language,
and account settings. Personal data is not affected.
1. From a Home screen, tap Apps > Settings.
2. Tap Backup and reset > Resetsettings.
3. Tap Reset settings, and confirm when prompted.
Reset Network Settings
You can reset Wi‑Fi, Mobile data, and Bluetooth
settings with Reset network settings.
1. From a Home screen, tap Apps > Settings.
2. Tap Backup and reset > Resetnetworksettings.
3. Tap Reset settings, and confirm when prompted.
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