Introduction
1.2 Siemens Industry Online Support
SIMOCODE pro
System Manual, 05/2019, A5E40507475002A/RS-AD/004
13
mySupport
With "mySupport", your personal work area, you get the very best out of your Industry Online
Support experience. Everything enables you to find the right information - every time.
The following functions are now available:
● Personal Messages
Your personal mailbox for exchanging information and managing your contacts
● Requests
Use our online form for specific solution suggestions, or send your technical inquiry
directly to a specialist in Technical Support
● Notifications
Make sure you always have the latest information - individually tailored to your needs
● Filter
Simple management and re-use of your filter settings from Product Support and the
Technical Forum
● Favorites / Tagging
Create your own knowledge database by assigning "Favorites" and "Tags" to
documents – simply and efficiently
● Entries last viewed
Clear presentation of your last viewed entries
● Documentation
Configure your individual documentation from different manuals – quickly and without
complications
● Personal data
Change personal data and contact information here
● CAx data
Simple access to thousands of items of CAx data such as 3D models, 2D dimension
drawings, EPLAN macros, and much more
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