Additional StorEdge Troubleshooting
Someofthetroubleshootingproceduremayrequireremovingthecoversofsystemcomponents
(inverter,battery,StorEdgeConnectionUnit,ormeter).Besuretodisconnectallpowersourcestoavoid
electrocution.
ForopeningthecoverrefertoRemovingtheInverterCoveronpage44
WARNING!
ELECTRICAL SHOCK HAZARD. Do not touch uninsulated wires when the inverter cover is removed.
RISQUE D’ÉLECTROCUTION, ne touchez pas les fils non isolés lorsque le couvercle de l'onduleur est
retiré.
Problem Description or possible cause Troubleshooting
During normal operation (grid
supplies power), no power to the
backup loads while the inverter is
producing power
The main circuit breakers or loads
circuit breakers in the backed up
loads panel have been triggered
Check that the backed-up loads
breakers on the CB panel are in the UP
position
Internal circuit breaker has been
triggered
Check that the AC circuit breaker in
the StorEdge Connection Unit is in the
UP position (see Figure 10)
The inverter is malfunctioning
Restart the inverter
If the problem persists, move the
AC bypass switch in the StorEdge
Connection Unit to position 2 (see
Figure 10) to supply power to the loads
until the inverter problem is solved
(contact SolarEdge support if
required). Then move to position 1.
SolarEdge StorEdge Installation Guide MAN-01-000262-1.2
92
Additional StorEdge Troubleshooting