114
Troubleshooting (Continued)
Refer also to the “Memory card/flash memory unit” section (p. 111).
The desired images cannot be found. Images cannot be played back.
• Select the recording media and image quality of the image you want to play back on the
VISUAL INDEX screen (p. 66).
• Image data cannot be played back if you have modified file names or folders, or have edited
the data on a computer (When viewing still images, the file name flashes). This is not a
malfunction (p. 124).
• Images recorded on other devices may not be played back, or displayed in incorrect size. This
is not a malfunction.
• Display the VISUAL INDEX screen, touch twice on the thumbnail of the image you want to
play back, or select the thumbnail with B/V/v/b buttons and press the EXEC button (p. 67).
The data file name is displayed incorrectly, or flashing.
• The file is damaged.
• The file format is not supported on your camcorder (p. 122).
• Only the file name is displayed, if the folder structure does not conform to the universal
standard.
No sound or only a low sound is heard.
• Turn up the volume (p. 68).
• Movies recorded with [S&Q MOTION] or [SUPER SLOW MOTION] do not have sounds.
Photos cannot be played back.
• Photos may not be playable if the folder/file name is changed, or images are edited on a
computer (the file name flashes). This is not a malfunction.
“---” is displayed on the LCD screen.
• Bars will be displayed for the camera data of the movies recorded with [COLOR BAR] set to
[ON].
• Bars will be displayed for the exposure compensation value and flash information of the still
images created with [PHOTO CAPTURE].
appears on the LCD screen.
• This appears when you play back movies recorded with 5.1ch surround sound. 5.1ch
surround sound is down-mixed to 2ch stereo and played back on your camcorder.
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