Troubleshooting
Xerox
®
VersaLink
®
B405 Multifunction Printer 189
User Guide
Most jams can be prevented by following a simple set of rules:
• Use only supported paper.
• Follow proper paper handling and loading techniques.
• Always use clean, undamaged paper.
• Avoid paper that is curled, torn, moist, creased, or folded.
• To separate the sheets before loading into the tray, fan the paper.
• Observe the paper tray fill line; never overfill the tray.
• Adjust the paper guides in all trays after inserting the paper. A guide that is not properly adjusted
can cause poor print quality, misfeeds, skewed prints, and printer damage.
• After loading the tray, at the control panel, select the correct paper type and size.
• When printing, select the correct type and size in the print driver.
• Store paper in a dry location.
Avoid the following:
• Polyester coated paper that is designed especially for inkjet printers.
• Paper that is folded, wrinkled, or excessively curled.
• Loading more than one type, size, or weight of paper in a tray at the same time.
• Overfilling the tray.
• Allowing the output tray to overfill.
For a detailed list of supported paper, refer to Supported Paper on page 140.
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