Introduction
Packaging
2
980618-001 A Thermal Transfer G-Series
TM
Service Manual 8/27/08
Packaging
Printers are carton shipped and wrapped inside a protective bag. Keep all packing materials in
case you need to reship the printer later or store the printer for any length of time.
Preparing a Static-Safe Work Area
Prepare a static-safe work area before opening the printer for repair. The area must include a
properly grounded conductive cushioned mat to hold the printer and a conductive wrist strap
for the technician. ESD protective devices are available from most electronic supply stores or
by contacting 3M corporation at (800) 328-1368
Environmental and Shock Protection
Extreme temperature and humidity fluctuations or mishandling can damage the printer and
power supply.
Allow 30 minutes or more before opening the printer's plastic bag. This time allows the
printer to stabilize temperature especially after storage in a cool, dry location and then placed
in a warmer, more humid location. Warm, humid air condenses on the cool components of the
printer and this condensation may damage the components.
Move the printer carefully. Mechanical damage can certainly result from falls or rough
handling.