Zebra TC52 Series User Manual

Maintenance and Troubleshooting
187
2-Slot USB/Ethernet Cradle
Display does not
change
orientation quickly.
It takes a little time for the
device to recognize the
monitor.
Wait for screen to re-orientate.
Devices does not
switch
to landscape mode.
Device not detecting
monitor.
Remove the device from the cradle and re-insert.
Display setting not set
properly.
Go to Settings > Display > When device detects
external monitor. Ensure Rotate screen orientation
is selected.
Peripheral not
detected.
Bad cable connection. Remove cable and re-connect.
Table 18 Troubleshooting the 1-Slot Workstation Docking Cradle (Continued)
Symptom Possible Cause Action
Table 19 Troubleshooting the 2-Slot USB/Ethernet Cradle
Symptom Possible Cause Action
LEDs do not light
when device or spare
battery is inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to both
the cradle and to AC power.
Device is not seated
firmly in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Spare battery is not
seated firmly in the
cradle.
Remove and re-insert the spare battery into the
charging slot, ensuring it is firmly seated.
Device battery is not
charging.
Device was removed
from cradle or cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure device is
seated correctly. Confirm main battery is charging. The
battery charges from fully depleted to 90% in
approximately 2.5 hours, and from fully depleted to
100% in approximately three hours.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
The device is not fully
seated in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is
below 0°C (32°F) or above 40°C (104°F).
Spare battery is not
charging.
Battery not fully seated in
charging slot.
Remove and re-insert the spare battery in the cradle,
ensuring it is firmly seated. The battery charges from
fully depleted to 90% in approximately 2.5 hours, and
from fully depleted to 100% in approximately three
hours.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the
battery align with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
MN-003834-01ENa_tc52-android-10-ug-en.book Page 187

Zebra TC52 Series Specifications

General

Brand	Zebra
Model	TC52 Series
Category	Handhelds
Language	English