Customer feedback report
ABB would appreciate your comments on this product. Please grade the following questions by se-
lecting one alternative per category. Your answer will enables us to improve our products.
Product:
How do you grade the quality of the product?
Excellent Poor
Total impression
a a a a
Usability a a a a
Functionality a a a a
Human-machine interface a a a a
Comments:______________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
How do you grade the quality of the documentation?
Excellent Poor
Total impression a a a a
Layout a a a a
Illustrations a a a a
Readabillity a a a a
Easy to nd a a a a
Content structure a a a a
Comments:______________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
Remove from binder