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Brother MFC-J6935DW Service Manual

Brother MFC-J6935DW
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Confidential
2-57
4.2 Recording Paper Feeding Problems
Problems related to paper feeding are end user recoverable if following the User
Check items.
If the same problem occurs, follow each procedure in the order of the number
described in the Step column in the tables below.
4.2.1 Paper is not fed from paper tray
< User Check >
- Check that setting of tray selection is not fixed to MP Tray/Manual feed slot.
- Check that recording paper is loaded correctly in the paper tray.
- Check that the paper smaller than the specified size is not loaded.
- Adjust the paper guide to match the recording paper size.
- Try reversing the recording paper in the paper tray, or rotating direction of the paper
for 180 degrees.
- Check thickness of recording paper is within tolerance of each type.
- Check that the number of recording paper loaded in the paper tray is within specified
volume.
- Clean the paper pull-in roller.
Step Cause Solution
1 Paper pull-in roller not
mounted in place
Set the paper pull-in roller into place.
2 CR encoder strip stained Clean the CR encoder strip.
3 PF encoder disk stained Clean the PF encoder disk and flushing
guide.
(refer to "Precautions for Troubleshooting
and/or Disassembly/Assembly")
4 Bank ASSY out of place Set the bank ASSY into place.
5 The grease of the switching
lever guide of the maintenance
unit is not enough
Apply the grease for the switching lever guide
of the maintenance unit.
(refer to Fig. 2-8 (2-58))
6 ASF motor harness connection
failure
Reconnect the ASF motor harness.
7 3rd tray paper feed motor
harness connection failure
Reconnect the 3rd tray paper feed motor
harness.
8 Registration actuator out of
place
Set the registration actuator into place.
9 3rd tray paper pull-in actuator
out of place
Set the 3rd tray paper pull-in actuator into
place.
10 Paper feeding path parts out of
place
Set the feeding path parts into place.
11 Paper pull-in roller worn out Replace the T1 Paper pull-in roller L/R, paper
feed arm frame ASSY, T2 Paper pull-in roller
L/R, LT frame ASSY or T3 Paper pull-in roller
L/R.
12 CR encoder strip defective Replace the CR encoder strip.
13 CR encoder sensor defective Replace the carriage PCB ASSY.

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Brother MFC-J6935DW Specifications

General IconGeneral
Typeall in one, copier, fax, scanner
Colorgray
Touch Screenyes
Display Size3.7 inches
Tray Capacity500
Output Tray Capacity100
Automatic Document Feeder Capacity50 sheets
Paper Sizeletter, ledger, executive, envelope (com-10, dl envelope, monarch), a3, a4, a5, a6 photo 4"x6", 3.5"x5", 5"x7", 5"x8", manual by-pass: 3.5" x 5" to 11" x 17"
Printing Methodcolor
Color Print Speed20 pages per minute
Mono Print Speed22 pages per minute
First Page Print Time6 seconds
Print Resolution Monoup to 4800 x 1200
Print Resolution Colorup to 4800 x 1200
Two-Sided Printingno
Maximum Number of Pages Per Monthup to 30, 000
Photo Printingyes
Scanner Typeflatbed
Scan Resolutionup to 19200 x 19200
Duplex Scanyes
Fax Functionyes
Cartridgeslc3029bk/c/m/y inkvestment super high-yield cartridges
Number Of Cartridges4
Number of Ink Tanks0
Internal Memoryyes
Memory Cardno
Networkwired, wireless
Connectivityapple airprint, brother iprint&scan, ethernet, google cloud print, mopria print service, nfc, usb, wi-fi direct
OS Compatibilitywindows 10, 8.1, 8, 7, vista; windows server 2012, 2012 r2, 2008, 2008 r2; os x v 10.11.x, 10.10.x, 10.9.5.x; hdd space for drivers and apps
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Depth22.7 inches
Height14.7 inches
Width22.6 inches
Net Weight51.8 pounds

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