Troubleshooting
0W20-05K
When a problem occurs, check this chapter to nd out solutions before contacting Canon.
◼ Paper Jams
If a paper jams, see Clearing Jams(P. 350) to remove the jammed paper.
◼
A Message or Error Code Appears
If the screen displays a message or error code (three digits), see the following sections.
When an Error Message Appears(P. 357)
When an Error Code Appears(P. 366)
◼
Common Problems
If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.
Common Problems(P. 368)
Installation/Settings Problems(P. 369)
Printing Problems(P. 373)
◼ Printing Results are Not Satisfactory
If printing results are not satisfactory, see When You Cannot Print Properly(P. 376) .
◼ When a Problem Cannot Be Solved
If a problem persists, see When a Problem Cannot Be Solved(P. 388) to nd out where to contact.
Troubleshooting
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