Message (Support Code) Appears
This section describes some of the messages that may appear.
Note
• A support code (error number) is displayed for some errors. For details on errors that have support
code, see List of Support Code for Error.
If a message appears on the printer's touch screen, see below.
Message Appears on the Printer's Touch Screen
If a message appears on the computer, see below.
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Message Appears on the Printer's Touch Screen
Check the message and take the appropriate action.
• Power was not turned off correctly the last time. Press the button when turning power off.•
The printer may have been unplugged while the power was still on.
Select OK on the printer's touch screen to cancel the error.
See Unplugging the Printer to unplug the printer correctly.
• Cannot connect to the server. Please wait a while and try again.•
The printer cannot connect to the server due to a communication error.
Select OK on the printer's touch screen to cancel the error and try again after a while.
• Check the page size and tap [OK].•
The size of the loaded paper is different from the paper size set in Page size in Fax paper settings.
Select OK on the printer's touch screen to cancel the error.
Select Function list in FAX, check Page size, Type and Paper src in Fax paper settings, and then
reload the paper accordingly.
• Unsent/received document data has been lost because the power cord was unplugged.•
A power failure has occurred or the power cord has been unplugged when the faxes are stored in the
printer's memory.
Select OK on the printer's touch screen to cancel the error.
The list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed.
For details, refer to Summary of Reports and Lists.
See Unplugging the Printer to unplug the printer correctly.
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