Procedure
Step 1 Do one of the following actions:
• 6821: Press Applications , and select Directories.
• Other phones in 6800 series: Press Contacts .
Step 2 Press Category, if it displays on the phone. Otherwise, skip the step.
Step 3 Select Personal address book and search for an entry.
Step 4 Highlight the entry you want to change.
Step 5 Press Option, and then select Edit.
Step 6 Modify the entry information.
Step 7 Press Save.
Related Topics
Search for a Contact in Your Personal Address Book, on page 108
Remove a Contact from Your Personal Address Book
Before you begin
Your administrator must enable the personal directory feature on the phone. Otherwise, the Personal address
book menu doesn't display.
Procedure
Step 1 Do one of the following actions:
• 6821: Press Applications , and select Directories.
• Other phones in 6800 series: Press Contacts .
Step 2 Press Category, if it displays. Otherwise, skip the step.
Step 3 Select Personal address book.
Step 4 Search for the contact that you want to remove.
Step 5 Highlight the address entry of the contact and press Option > Delete to delete the entry.
Related Topics
Search for a Contact in Your Personal Address Book, on page 108
Reverse Name Lookup for Incoming and Outgoing Calls
Reverse name lookup searches for the name of a number in an incoming, outgoing, conference, or transferred
call. The reverse name lookup acts when the phone cannot find a name using the service provider directory,
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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Contacts
Remove a Contact from Your Personal Address Book