Activate Call Diversion as an Executive Assistant
Access the Divert screen to activate call diversion when you want someone else to receive executives' incoming
calls.
If you activate DND on your extension, calls are not diverted.
Important
You activate call diversion for an assistant extension. When you activate call diversion for an extension, if
you handle multiple executives on that extension, all of the executives' incoming calls are diverted from that
extension.
Other assistants in the executives' pool continue to receive executives' incoming calls.
Other assistant extensions on your phone also continue to receive executives' incoming calls.
Before you begin
You are in an executive's pool of assistants.
Procedure
Step 1 Do one of the following actions:
• If your administrator has programmed the Assistant function on a line key, press the line key.
• If you do not have the Assistant function on a line key:
a. Press Applications .
b. Select Assistant .
Step 2 Follow the below procedure according to the actual menus displayed on the phone.
• If your administrator configures your extension to connect to the XSI BroadWorks server:
a. Select Divert > Divert.
b. Select On to activate call diversion.
c. Highlight Divert number and enter the destination number to which you want the calls to be diverted.
d. Press Set to apply the changes.
• If your administrator only enables the feature key synchronization (FKS) on your extension:
a. Typically, the screen shows a list of all the executives associated with all the assistant extensions on
the phone. Select an executive associated with the extension for which you want to activate call
diversion.
The extension with which the selected executive is associated appears at the top.
b. Press Divert.
c. Enter the destination number to which you want the calls to be diverted.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
158
Settings
Activate Call Diversion as an Executive Assistant
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