User Preferences Menu
You can customize many settings for your phone from the User preferences menu. The menu groups settings
according to functions.
Call Preferences
The User preferences > Call preferences menu allows you to set the way your phone handles calls.
Forward Calls from Your Phone
You can set up your phone to forward incoming calls after navigating to the Call forward settings screen.
There are two other methods to set up the call forward services. To set up the call forward services by a specific
softkey, see Forward Calls, on page 72. To set up the call forward services from the phone web page, see
Forward Calls with the Phone Web Page, on page 73.
Before you begin
Your administrator must enable the call forward services.
Your administrator disables the feature activation code synchronization for call forward. If enabled, the screen
Call forward settings changes to be ready-only, however you can still change the setting for the Call Forward
All service by pressing Forward or Forward all on the main screen. For more information, see Activate Call
Forward All with Feature Activation Code Synchronization, on page 74.
Procedure
Step 1 Press Applications .
Step 2 Select User preferences > Call preferences > Call forwarding to access the Call forward settings screen.
Step 3 Select a call forward service.
• Forward all—Determines whether to forward all incoming calls to a target phone number.
• Forward busy—Determines whether to forward an incoming call to a target phone number when the
line is busy.
• Forward no answer—Determines whether to forward an incoming call to a target phone number when
the call isn't answered.
Step 4 Enable the call forward service by pressing Select button of the Navigation cluster.
Step 5 Assign a target phone number for the call forward service.
• (6821) Forward all—Specifies the target phone number to which you want to forward all incoming
calls.
• (6841, 6851, and 6861) Forward all number—Specifies the target phone number to which you want
to forward all incoming calls.
• (6821) Forward busy—Specifies the target phone number to which you want to forward the incoming
call when the line is busy.
• (6841, 6851, and 6861) Forward busy number—Specifies the target phone number to which you want
to forward the incoming call when the line is busy.
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Settings
User Preferences Menu