Auto Answer
Auto Answer prompts your phone to automatically answer incoming calls after one ring.
Your system administrator sets up Auto Answer to work with either your speakerphone or headset.
If you have Auto Answer set up for the speakerphone, and you change the call to the headset, your next
incoming call rings on the headset. If you have Auto Answer set up for the headset, and you change the
call to the speakerphone, your next incoming call rings on the speakerphone. Auto Answer makes sure
that the call is answered; it does not override the location where you interacted with a previous call.
Note
Auto Answer with Headset
Incoming calls are autoanswered with the headset when the following conditions apply:
•
Auto Answer with Headset is enabled by your system administrator.
•
The Headset button is illuminated.
•
The headset is connected to the phone.
Otherwise, calls ring normally and you manually answer them.
To keep the Headset button illuminated, use buttons and softkeys (instead of the Headset button) to place
and end calls. Your administrator sets the headset as the default audio path for Auto Answer.
Auto Answer with Speakerphone
Keep the handset in the cradle and the Headset button unlit. Otherwise, calls ring normally and you
must manually answer them.
Call Back
Call Back allows you to receive an audio and a visual notification on your phone when a busy or unavailable
party becomes available.
Callback may appear on your phone as a feature button or a softkey. For more information, contact your
system administrator.
Set Up Call Back Notification
Call Back allows you to receive an audio and a visual notification on your phone when a busy or unavailable
party becomes available.
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0 (SCCP
and SIP)
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Calling Features
Auto Answer