Cisco 6921 User Manual

Hold Call
Procedure
Step 1
To put a call on hold, press Hold .
The Hold icon displays and the line button flashes green.
Step 2
To resume the call, press Resume or the flashing green line button.
Swap Between Holding and Active Calls
Procedure
If your phone supports multiple lines, use line buttons to swap between holding and active calls.
Example:
If you have a held call on Line 1 and an active call on Line 2, press the Line 1 button to make the Line 1 call
active (resume it from hold) and to automatically put the Line 2 call on hold.
Answer New Call
If your phone supports multiple lines, and you are already on a call when a new call rings, answering the new
call puts the first call on hold automatically.
Procedure
To answer the new call, perform one of the following actions:
•
Press Answer.
•
Press the flashing amber line button.
Remote Hold on Shared Line
Look for a flashing red line button and the hold icon . When these indicators display, a call on the shared
line has been put on hold remotely by the other user.
If more than one call is held locally on the phone, you cannot resume calls held remotely.Note
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0 (SCCP
and SIP)
63
Calling Features
Hold Call

Cisco 6921 Specifications

General

Brand	Cisco
Model	6921
Category	IP Phone
Language	English