Chapter 9 Troubleshooting and Maintenance
Where to Go for More Troubleshooting Information
9-20
Cisco IP Phone Administration Guide for Cisco CallManager, Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE
OL-6966-01
Where to Go for More Troubleshooting Information
If you have additional questions about troubleshooting the Cisco IP Phones,
several Cisco.com web sites can provide you with more tips.
General Access
• Cisco IP Phone Troubleshooting Resources:
http://www.cisco.com/pcgi-bin/Support/PSP/psp_view.pl?p=Hardware:IP_P
hones&s=Troubleshooting
• Cisco Products and Technologies (Cisco Voice and IP Communications,
including Cisco CallManager and Cisco IP Phones):
http://www.cisco.com/en/US/products/sw/voicesw/index.html
Cleaning the Cisco IP Phone
To clean your Cisco IP phone, use only a slightly dampened soft cloth to gently
wipe the phone and the LCD screen. Do not apply liquids or powders directly on
the phone. As with all non-weather-proof electronics, liquids and powders can
damage the components and cause failures.