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--- Cautions on Firmware Update ---
• In order to update the rmware, you must have the correct system requirements and settings for a broadband Internet
connection.
• Do not turn off the power until updating is completed.
Even with a broadband connection to the Internet, approximately 1 hour is required for the updating procedure to be
completed.
Once updating starts, normal operations on the AVR-3312 cannot be performed until updating is completed. Also,
setting items of the GUI menu of AVR-3312 or setting items of the image adjustment may be initialized.
Note down the settings before updating, and set them again after updating.
1.3. About the error code
See the table below for error codes, details of faults, and coping strategies when the rmware is updated through DPMS
(Denon Product Management Server).
Error
Code
Details of Error code Display Coping strategies
01
Log-in to DPMS has failed.
L o g i n f a i l e d
0 1
Reset and update again.
Carry out the update in an environment that
has little network load.
02
Line, etc., is busy when logging into
DPMS.
S e r v e r i s b u s y
0 2
Carry out the update in an environment
that has little network load.
03
Connection to DPMS failed.
C o n n e c t i o n f a i l
0 3
Check the network connection.
Carry out the update in an environment
that has little network load.
04
Firmware le data was requested
but error message was received.
C o n n e c t i o n f a i l
0 4
Check the network connection.
Carry out the update in an environment
that has little network load.
05
Firmware le data was requested
but it timed out.
C o n n e c t i o n f a i l
0 5
Check the network connection.
Carry out the update in an environment
that has little network load.
06
Firmware le data was requested
but error message was received.
C o n n e c t i o n f a i l
0 6
Check the network connection.
Carry out the update in an environment
that has little network load.
07
All rmware le data was requested
but it timed out.
C o n n e c t i o n f a i l
0 7
Check the network connection.
Carry out the update in an environment
that has little network load.
08
Firmware le data of Main CPU was
requested but error message was
received.
C o n n e c t i o n f a i l
0 8
Check the network connection.
Carry out the update in an environment
that has little network load.
09
Firmware le data of Main CPU was
requested but it timed out.
C o n n e c t i o n f a i l
0 9
Check the network connection.
Carry out the update in an environment
that has little network load.
0A
Error (NG) message was received
when rmware of Main CPU was
downloaded.
D o w n l o a d f a i l
0 A
Check the network connection.
Carry out the update in an environment
that has little network load.
0B
Error (line congestion) message
was received when rmware of
Main CPU was downloaded.
D o w n l o a d f a i l
0 B
Check the network connection.
Carry out the update in an environment
that has little network load.
0C
Error (connection failure) message
was received when rmware of
Main CPU was downloaded.
D o w n l o a d f a i l
0 C
Check the network connection.
Carry out the update in an environment
that has little network load.
0D
Received Package Version is
wrong.
C o n n e c t i o n f a i l
0 D
Check the network connection.
Carry out the update in an environment
that has little network load.