View Microinverter Information
Under Microinverters, the screen displays:
• The number to the left of the word Detected indicates the number of microinverters detected by this
Envoy.
• The number to the left of the word Communicating indicates the number of microinverters
communicating with this Envoy.
• The number to the left of the words Producing Power indicates the number of microinverters
communicating with this Envoy.
View Envoy Information
Under Envoy, the screen lists the Envoy serial number, time zone, and connection information that varies
depending on Internet connection type, and version information.
Open a Connection for Enphase Troubleshooting
Under Connection to Enphase Support, there is an option to open a connection to allow Enphase to perform
remote troubleshooting
If you contact Enphase Customer Support, Enphase personnel may ask you to open a secure connection for
diagnostic purposes.
• To open secure connection so Enphase support personnel can remotely troubleshoot this system,
select Open Connection.
• To close the secure connection, select Close Connection.
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