Method 2: Send the clear message using Installer Toolkit
On the list of detected microinverters, a green dot or red square appears to the left of each microinverter
serial number. A green dot indicates Status OK. A red square indicates an event for that microinverter.
• Tap the to the left of the serial number to view details for a microinverter event.
• If the microinverter status shows that there is an active DC Resistance Low – Power Off condition,
tap the to send the clear message to the affected microinverter.
The app then indicates that a clear message was sent.
Clear “GFI Tripped” Condition
This condition occurs only with the M190, D380, M210, M200, M175 Microinverters and one model of the
M215 Microinverter (M215-60-2LL-S22). A solid red status LED on the microinverter indicates a ground fault
(GFDI) error. The LED will remain red and the fault will continue to be reported by the Envoy until the error has
been cleared.
If a microinverter registers a GFI Tripped condition, you can attempt to clear this condition. An Envoy is
required to send the clear-gfi message to clear the condition. If the condition does not clear after you
perform the following procedure, contact Enphase Energy customer support at
enphase.com/en-us/support/contact.
There are two ways to send a clear message to the microinverter. Note that the condition will not clear after
sensor reset if the cause of the failure is still present.
Method 1: Clear this error through Enlighten
• Access the System in Enlighten.
• Click the Events tab. The next screen shows that there is a current GFI Tripped condition for the
system.
• Click GFI Tripped.
• Where “n” is the number of affected devices, click n devices (show details).
• Click the serial number of the affected microinverter.
• Click the Reset GFI Sensor button.
The system displays, “A GFI sensor reset task was issued on 08/03/2015 01:34 PM CDT for this
microinverter and is still pending.”
To Next Page
Loading...
Need help?
General