62 Troubleshooting
224: Supply region not valid
The printer cannot use the supply installed. The card will be canceled.
Use a supply with the correct code for your region.
Click OK in the Card Printer Driver message to clear the message.
245: Configuration error
The configuration is not compatible with the printer model. The printer cannot print cards until
the configuration issue is corrected. Contact your service provider for assistance.
294: Cleaning Required
The printer’s configured cleaning count has been reached. Clean the printer to continue printing.
Click OK in the Card Printer Driver message.
295: Settings error
One or more settings could not be updated. Update the setting values and try the update again.
Click OK in the Card Printer Driver message.
297: Option Tag Error
The option tag update has encountered an error. Reposition the instruction card and try the
update again.
If the update fails again, it may not be supported by the printer, the function may already be
enabled, or it is not authorized. Contact your service provider for assistance.
Click OK in the Card Printer Driver message.
298: Option Tag Success
The option tag update completed successfully. Restart the printer to allow the change to take
effect. If you are adding multiple updates, you do not have to restart the printer until all have
completed successfully.
Click OK in the Card Printer Driver message.
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