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EM1, EM2 Card Printers User’s Guide 1
Chapter 1: Introduction
About this Manual
This manual provides user information for the EM1 and EM2 Card Printers. The manual includes:
An overview of printer components and options, and a description of the system label.
How to use the printer, including how to power the printer on and off, card processing basics,
how to print a test card, and how to load and replace supplies.
How to perform routine maintenance and troubleshooting tasks.
An additional Installation and Administrator’s Guide is available for use by administrators or other
professionals responsible for printing cards. Refer to the Owner’s Library documentation on the
User’s Library CD.
Intended Audience
The manual is intended for the printer operator who prints cards, loads and replaces supplies,
maintains the printer, and performs troubleshooting.
Technical Support
Use the following to contact Entrust Technical Phone Support.
Americas +1 800.328.3996 or
+1 952.988.2316
EMEA (Europe, Middle East, Africa) +44 1489555627
Asia Pacific +852 2821 0126