Printing in the PostScript 3 Mode Problems (Epson AcuLaser M2400/
M2410 series only)
The problems listed in this section are those that you may encounter when printing with the PostScript
driver. All procedural instructions refer to the PostScript printer driver.
The printer does not print
Cause What to do
An incorrect printer driver is selected. Make sure that the PostScript printer driver that you are using to
print is selected.
The printer or its driver does not appear in utilities in the printer configuration
(Macintosh only)
Cause What to do
The printer name has been changed. Ask the network administrator for details, then select the
appropriate printer name.
The AppleTalk zone setting is incorrect (for Mac OS X 10.5
or below).
Open the Print & Fax (for Mac OS X 10.5) or Printer Setup Utility
(Mac OS X 10.4), then select the AppleTalk zone that the printer is
connected to.
The font on the printout is different from that on the screen
Cause What to do
The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the computer
that you are using. Otherwise, the font that you select is
substituted by some other font for display on the screen.
For Windows users only
The appropriate substitution fonts are not correctly
specified on the Device Settings sheet of the printer’s
Properties dialog box.
Specify the appropriate substitution fonts using the Font
Substitution Table.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Troubleshooting 113
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