The optional product is not available
Cause What to do
The printer does not recognize the optional product. Print a status sheet to see if the printer recognizes the optional
product. If not, reinstall the optional product.
For Windows users, EPSON Status Monitor is not
installed.
For Macintosh users, you do not re-register the printer.
For Windows users:
You have to install EPSON Status Monitor, or make settings
manually in the printer driver. See “Making Optional Settings” on
page 117.
For Macintosh users:
When you have attached or removed options from the printer,
you need to start EPSON Status Monitor, or delete and re-register
the printer.
To delete the printer, use Print & Fax (for Mac OS X 10.5 or later) or
Printer Setup Utility (for Mac OS X 10.4).
The remaining service life of the toner cartridge is not updated (For Windows
users only)
Cause What to do
The interval between updating information for the
consumables is too long.
Press the Get Information Now button on the Consumables Info
Settings dialog box. You can also change the interval for updating
information about the consumables on the Consumables Info
Settings dialog box.
Printout Problems
The font cannot be printed
Cause What to do
For Windows users, you may use the printer fonts
substituted for specified TrueType fonts.
In the printer driver, choose the Print TrueType fonts as bitmap
check box in the Extended Settings dialog box.
The selected font is not supported by your printer. Make sure that you have installed the correct font. See the Font
Guide for more information.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Troubleshooting 95
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