Solving Problems 181
Solving Problems with the Remote
Control
The projector doesn’t respond to remote control commands.
■ Be sure the ON/OFF switch is in the ON position, as shown on
page 19.
■ The remote control’s batteries may not be installed correctly or
may be low on power. To change the batteries, see page 33.
■ Make sure your remote control’s ID is set to 0 or to the
projector’s ID; see page 132.
■ Make sure you are within about 33 feet (10 meters) of the
projector and within range of the projector’s front or back sensor
(approximately 20° to the left or right and 40° above or below).
■ Dim the room lights and turn off any fluorescent lights. Make
sure the projector is not in direct sunlight. Strong lighting,
especially fluorescent lights, may affect the projector’s infrared
receivers. Also, turn off any nearby equipment that emits infrared
energy, such as a radiant room heater.
Where To Get Help
Epson provides the following technical support services.
Internet Support
Visit Epson’s support website at http://support.epson.com and select
your product for solutions to common problems. You can download
utilities and documentation, get FAQs and troubleshooting advice, or
e-mail Epson with your questions.
Visit http://www.presentersonline.com to access tips, templates, and
training for developing successful presentations.
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