214 Troubleshooting
Vertical Blanks
Mottle
Problem Action
The printed result has vertical
blanks.
Clean the rear side of the drum cartridge with a dry cloth.
See also:
• "Replacing the Drum Cartridge" on page 237
If the problem persists, ensure the light path is not covered.
Ensure the light path is not covered.
1 Remove the drum cartridge, and keep it in the dark place.
See also:
• "Replacing the Drum Cartridge" on page 237
2 Check the light path, and then remove the shielding.
3 Re-install the drum cartridge.
See also:
• "Installing a Drum Cartridge" on page 239
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 237
• "Installing a Drum Cartridge" on page 239
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Problem Action
The printed result has mottled
appearance.
Verify that the print media recommended for the printer is being used.
If you use non-recommended print media, use the print media recommended for the
printer.
If the problem persists, raise the transfer unit voltage.
Raise the transfer unit voltage.
1 Check the transfer unit voltage in the Adjust TransUnit menu.
2 Increase the voltage.
See also:
• "Adjust TransUnit" on page 171
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.