53
Troubleshooting
The Media Player will
not play international
DVD titles
The region code for the DVD
does not match that of the Media
Player.
All Fujitsu notebook DVD players are set to play
DVD titles with region code number 1, which is
specified for the North American market. The
region number is a regional restriction code defined
by the DVD Forum acting on the requirements of
Hollywood. Different region codes are recorded on
video DVD titles for publication in different areas of
the world. If the regional code of the DVD player
does not match the regional codes on the titles, then
playback is impossible.
The notebook fails to
Auto-Play a DVD movie.
The Media Player software has
not been installed.
Locate and install the DVD-ROM Applications CD.
Floppy Disk Drive Problems
You cannot access your
floppy disk.
You tried to write to a write
protected floppy disk.
Eject the floppy disk and set it to write enable. (See
Internal Floppy Disk Drive on page 37 for more infor-
mation)
Floppy disk is not loaded
correctly.
Eject floppy disk, check orientation and re-insert.
(See Internal Floppy Disk Drive on page 37 for more
information)
BIOS setup utility is incorrectly
set up.
Verify in the BIOS that “Internal FDC” option is
checked under the Disks menu. (If unchecked, the
FD Controller is disabled.) (See BIOS Setup Utility
on page 27 for more information)
Security is set to protect access to
floppy disk data.
Verify your password and security settings.
Hard Drive Problems
You cannot access your
hard drive.
The setup utility is incorrectly set
for your internal or optional
second hard drive.
Verify in the BIOS that “Internal HDC” option is
checked under the Disks menu. (If unchecked, the
HD Controller is disabled.) (See BIOS Setup Utility
on page 27 for more information)
The wrong drive designator was
used by an application when a
bootable CD-ROM was used to
start the LifeBook notebook.
Verify drive designator used by application is in
use by the operating system. When the operating
system is booted from a CD, drive designations
are automatically adjusted.
Security is set so your operating
system cannot be started without
a password.
Verify your password and security settings.
Keyboard or Mouse Problems
The built-in keyboard
does not seem to work.
The LifeBook notebook has gone
into Suspend mode.
Push the Suspend/Resume button.
Your application has locked out
your keyboard.
Try to use your intergrated pointing device to restart
your system. If this fails, turn your LifeBook note-
book off, wait 10 seconds or more, and then turn it
back on.
Problem Possible Cause Possible Solutions
B5FH-5121-01EN-00.book Page 53 Wednesday, April 10, 2002 11:02 AM