GE WSSH300G User Manual

24
Failure code chart
Failure code Fault condition Check
E11 Fill time too long. Refer to test (1).
E13 Water leak in tub or air leak in air bell. Refer to test (2).
E21 Water not pumping out fast enough. Refer to test (4).
E23 Drain pump relay on control board failed or wire off pump. Replace control board or
wire.
E24 Drain pump relay on control board failed or wire off pump. Replace control board or
wire.
E41 Control board thinks the door switch is open. Refer to test (7).
E42 Door remains locked after cycle is completed. Refer to test (8).
E43 Board communications problem. Replace the control board.
E44 Board communications problem. Replace the control board.
E45 Board communications problem. Replace the control board.
E46 Board communications problem. Replace the control board.
E47 Board thinks the door PTC circuit is open in spin. Refer to test (9).
E48 Board thinks the door PTC circuit is closed. Refer to test (9).
E52 Bad signal from tacho generator. Refer to test (10).
E55 Motor overheating. Refer to test (11).
E56 High motor current. Refer to test (11).
E57 High current on inverter. Refer to test (11).
E58 High current on motor phase. Refer to test (11).
E59 No tacho signal for 3 seconds. Refer to test (12).
E5A High temperature on heat sink. Replace the speed control
board.
E5B High temperature on heat sink. Replace the speed control
board.
E5C High temperature on heat sink. Replace the speed control
board.
E5D Communication problem. Refer to test (13).
E5E Communication problem. Refer to test (13).
E5F Communication problem. Refer to test (13).
E67 Input voltage on microprocessor incorrect. Replace the control board.
E95 Communication error. Replace the control board.
EB1 Incoming power frequency out of limits. Refer to test (15).
EB2 Incoming line voltage above 130 VAC. Check voltage at the outlet.
If below 130 VAC replace
the control board.
EB3 Incoming line voltage below 90 VAC. Check voltage at the outlet.
If above 90 VAC replace
the control board.
EF1 Clogged drain pump. Unclog the drain pump.
EF2 Too much soap. Advise customer to reduce
the amount of soap they
are using.

GE WSSH300G Specifications

General

Brand	GE
Model	WSSH300G
Category	Washer
Language	English