EasyManuals Logo

HP Z Series User Manual

HP Z Series
118 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Page #5 background image
I/O assembly................................................................................................................................................................................................................................... 21
Battery............................................................................................................................................................................................................................................... 22
Optical drive................................................................................................................................................................................................................................... 23
Storage device..............................................................................................................................................................................................................................24
Memory fan duct........................................................................................................................................................................................................................26
Front card guide and fan....................................................................................................................................................................................................... 26
Memory fan.....................................................................................................................................................................................................................................27
Rear fan............................................................................................................................................................................................................................................. 28
System board................................................................................................................................................................................................................................ 29
Power supply.................................................................................................................................................................................................................................30
Heat sink............................................................................................................................................................................................................................................ 31
Processor ........................................................................................................................................................................................................................................ 32
5 Troubleshooting without diagnostics................................................................................................................................................................................ 35
Before you call for technical support.......................................................................................................................................................................... 35
Helpful hints...................................................................................................................................................................................................................................36
Solving general problems....................................................................................................................................................................................................36
Cannot access the Computer Setup (F10) Utility when booting the computer.................................................................36
Computer appears locked up and will not turn off when the power button is pressed...............................................37
Computer will not respond to keyboard or mouse ..................................................................................................................................37
Computer date and time display is incorrect .............................................................................................................................................37
There is no sound or sound volume is too low............................................................................................................................................37
Cannot remove computer cover or access panel .................................................................................................................................38
Poor performance..........................................................................................................................................................................................................38
Computer turned off automatically and the power light blinks red four times and then white two
times.........................................................................................................................................................................................................................................39
System does not turn on and the lights on the front of the computer are not blinking...............................................39
Solving power problems .......................................................................................................................................................................................................40
Power supply shuts down intermittently........................................................................................................................................................40
Computer turned off automatically, power light blinks red two times followed by a two-second
pause, and the computer beeps two times (beeps stop after fifth iteration but lights continue
blinking) ..................................................................................................................................................................................................................................40
Power light blinks red four times followed by a two-second pause and the computer beeps four
times (beeps stop after fifth iteration but lights continue blinking)............................................................................................ 41
Solving hard drive problems............................................................................................................................................................................................... 41
Hard drive error occurs............................................................................................................................................................................................... 41
Disk drive transaction problem ............................................................................................................................................................................ 42
Drive not found (identified) ...................................................................................................................................................................................... 42
Nonsystem disk/NTLDR missing message ................................................................................................................................................. 42
Computer will not boot from hard drive..........................................................................................................................................................43
Computer seems to be locked up ......................................................................................................................................................................43
Solving audio problems.........................................................................................................................................................................................................43
Sound cuts in and out..................................................................................................................................................................................................43
Sound does not come out of the speaker or headphones ..............................................................................................................43
v

Table of Contents

Questions and Answers:

Question and Answer IconNeed help?

Do you have a question about the HP Z Series and is the answer not in the manual?

HP Z Series Specifications

General IconGeneral
SeriesZ Series
CategoryDesktop
ProcessorIntel Xeon or Intel Core (depending on the specific model)
Operating SystemWindows 10 Pro or Windows 11 Pro
StorageSSD or HDD options, up to multiple TB
GraphicsNVIDIA Quadro or AMD Radeon Pro
Expansion SlotsMultiple PCIe slots
PortsUSB, DisplayPort, HDMI
Form FactorTower
MemoryUp to 256 GB DDR4 ECC or non-ECC SDRAM (depending on the specific model)
Power SupplyVarious wattage options, typically 500W to 1000W (depending on the specific model)

Related product manuals