Problem Action
Your modem application
does not work with the
ThinkPad modem.
Make sure that the internal modem port is enabled by opening the “Device
Manager” window and running the Modem Wizard or by opening the ThinkPad
Configuration program and doing as follows:
1. Click on Start.
2. Move the cursor to Programs and ThinkPad; then click on ThinkPad
Configuration.
3. Click on Internal Modem (
).
4. Select Enable.
5. Click on OK.
For Windows 95
If the modem does not work correctly,
Chapter 6, Resolving System
Resource Conflicts , and correct the resource conflict.
If the modem works correctly, specify the following modem settings by doing the
following:
1. Double-click on My Computer, Control Panel, and Modem.
The OEM Mig 33.6 Data Fax VOD Modem is highlighted.
2. Click on Properties,
not
Dialing Properties.
3. Click on the Connection tab.
4. If there is a check mark in the Wait for dial tone before dialing box, click
and remove it.
5. Click on Advanced.
6. If there is a check mark in the Use error control box, click and remove it.
7. Add a check mark to the Use flow control by clicking on the box and make
sure that Hardware (RTS/CTS) is selected.
8. Click on OK to close the window.
9. Click on OK and return to the “Modem Properties” window.
10. Click on Dialing Properties and fill in all boxes and click on either Tone
dialing or Pulse dialing.
Note: Most telephones today use tone dialing, where each button produces
a different tone, instead of pulse dialing.
11. Click on OK.
12. Click on Close to close the window.
13. Close all active windows.
Run your modem application again.
Chapter 7. Solving Computer Problems 119
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