Warranty Information
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Important: Be sure to keep your original dated sales
receipt, as you will be required to provide proof-of -
purchase date for the equipment to be serviced under
warranty.
Warranty Coverage
Your new JR® Remote Control Radio System is warranted
to the original purchaser against manufacturer defects in
material and workmanship for an unprecedented 3 years
from the date of purchase. During this period, Horizon
Service Center will repair or replace, at our discretion, any
component that is found to be factory defective at no cost
to the purchaser. This warranty is limited to the original
purchaser of the unit and is not transferable.
This warranty does not apply to any unit that has been
improperly installed, mishandled, abused or damaged in
a crash, or to any unit that has been repaired or altered
by any unauthorized agencies. Under no circumstances
will the buyer be entitled to consequential or incidental
damages. This limited warranty gives you specific legal
rights; you also have other rights, which may vary from
state to state. As with all fine electronic equipment, do
not subject your radio system to extreme temperatures,
humidity or moisture. Do not leave it in direct sunlight for
long periods of time.
Repair Service Directions
In the event that your JR radio needs service, please
follow the instructions listed below.
1. Check all on/off switches to be sure they are off. This
will speed the repair process of checking battery
condition.
2. Return your system components only (transmitter,
receiver, servos, etc.). Do not return your system
installed in a model aircraft, car, boat, etc.
3. Preferably, use the original carton/packaging (molded
foam container), or equivalent, to ship your system. Do
not use the system carton itself as a shipping carton,
you should package the system carton within a sturdy
shipping container using additional packing material
to safeguard against damage during transit. Include
complete name and address information inside the
carton, as well as clearly writing it on the outer label/
return address area.
4. Include detailed information explaining your operation
of the system and problem(s) encountered. Provide
an itemized list of equipment enclosed and identify
any particular area/function, which may better assist
our technicians in addressing your concerns. Within
your letter, advise us of the payment method you
prefer to use. Horizon Service Center accepts VISA
or MasterCard. Please include your card number and
expiration date. Date your correspondence, and be
sure your complete name and address appear on this
enclosure.
5. Include your name, mailing address, and a phone
number where you can be reached during the business
day.
Warranty Repairs
To receive warranty service, you must include a copy of
your original dated sales receipt to verify your proof-of-
purchase date. Providing that warranty conditions have
been met, your radio will be repaired without charge.
Normal Non-Warranty Repairs
Should your repair cost exceed 50% of the retail purchase
cost, you will be provided with an estimate advising you
of your options.
Mail your system to:
Horizon Service Center
4105 Fieldstone Road
Champaign, IL 61822
Phone: (217) 355-9511
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