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ACTIONS TO BE TAKEN FOR ELECTRIC VEHICLE CHARGING ISSUES
When you cannot charge the high voltage battery after connecting the charger, check the following:
1. Check the charging settings for the vehicle. → Page 9-12
(e.g. when scheduled charging is set, charging is not initiated immediately when the AC Charger or portable
charger is connected.)
2. Check the operation status of the AC Charger, portable charger and DC Charger.
(Status of portable charger → page 46-48)
❈ Actual method for indicating the charging status may vary in accordance with the charger manufacturer.
3. When the vehicle does not charge and a warning message appears on the instrument cluster, check the correspon-
ding message. → Page 63-64
4. If the vehicle is properly charged when charged with another normally working charger, contact the charger man-
ufacturer.
5. If the vehicle does not charge when charged with another normally working charger, have the vehicle inspected by
a professional workshop. Kia recommends to contact an authorised Kia dealers/service partner for inspection.
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