6.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,type
thepasswordorprovideconrmation.Checkthe“Devicestatus”boxandmakesurethedeviceis
workingproperly.Ifnot,clicktheTroubleshootbutton.
7.ClicktheMonitortab.
8.Makesuretheinformationiscorrect.
9.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,type
thepasswordorprovideconrmation.Checkthe“Devicestatus”boxandmakesurethedeviceis
workingproperly.Ifnot,clicktheTroubleshootbutton.
ForWindowsXP:
1.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.
2.ClicktheSettingstab.
3.Checkwhetherthescreenresolutionandcolorqualityarecorrectlyset.
4.ClickAdvanced.
5.ClicktheAdaptertab.
6.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.
Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.
7.ClickthePropertiesbutton.Checkthe“Devicestatus”boxandmakesurethedeviceisworking
properly.Ifnot,clicktheTroubleshootbutton.
8.ClicktheMonitortab.
9.Makesuretheinformationiscorrect.
10.ClickthePropertiesbutton.Checkthe“Devicestatus”boxandmakesurethedeviceisworking
properly.Ifnot,clicktheTroubleshootbutton.
•Problem:Incorrectcharactersappearonthescreen.
Solution:Didyouinstalltheoperatingsystemorapplicationprogramcorrectly?Iftheyareinstalledand
conguredcorrectly,havethecomputerserviced.
•Problem:Thescreenstaysonevenafteryouturnoffyourcomputer.
Solution:Pressandholdthepowerswitchfor4secondsorovertoturnoffyourcomputer,thenturn
itonagain.
•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeyouturnonyourcomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputer'sdisplaycontains
multiplethin-lmtransistors(TFTs).Asmallnumberofmissing,discolored,orbrightdotsonthescreen
mightexistallthetime.
Externalmonitorproblems
•Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressFn+F7andselectthedesiredmonitor.Iftheproblempersists,
dothefollowing:
1.Connecttheexternalmonitortoanothercomputertomakesureitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
3.Refertothemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
170UserGuide