4-6 BeneVision N17/BeneVision N15/BeneVision N12 Patient Monitor Service Manual
4.6.5 Output Interface Failures
Failure Description Possible Cause Troubleshooting
No output for the nurse
call signal
Internal module rack
COM board defective
Replace the internal module rack COM board.
Main control board
defective
Replace the main control board.
Cable defective or
improperly connected
Verify the cable connecting the main control
board to the internal module rack COM
board is connected reliably.
Verify the connecting cables and connectors
are not damaged.
Logic exception of the
internal module rack
COM board
Upgrade the logic of the internal module rack
COM board.
USB Device Unusable.
Main control board
failure
Replace the main control board.
Network interface failure
Main control board
failure
Replace the main control board.
DVI interface failure
Display not matched
with the DVI interface
time sequence
Use the recommended display.
Main control board
defective
Replace the main control board.
Touch screen failure of
the external display
External display model
not specified in the
manual
Use the display model recommended in the user
manual.
Touch pad damage of
the external display
Replace the display.
Touch pad firmware of
the external display
inconsistent with the
system software
Contact the display manufacturer to fix the
problem.