MTS Landmark™ Tabletop Load Units - Product Information 3
Technical Support 9
How to Get Technical Support 9
Start with your manuals 9
Technical support methods 9
Outside the U.S. 9
Before You Contact MTS 9
Know your site number and system number 9
Know information from prior technical assistance 10
Identify the problem 10
Know relevant computer information 10
Know relevant software information 10
If You Contact MTS by Phone 11
Identify system type 11
Be prepared to troubleshoot 11
Write down relevant information 11
After you call 12
Problem Submittal Form 12
Preface 13
Before You Begin 13
Safety first! 13
Other MTS manuals 13
Documentation Conventions 13
Hazard conventions 13
Other special text conventions 14
Special terms 14
Illustrations 14
Electronic manual conventions 14
Hypertext links 14
Safety 15
General Safety Practices 16
Safety Practices Before Operating the System 17
Read all manuals 17
Locate lockout/tagout points 17
Know facility safe procedures 17
Locate Emergency Stop buttons 17
Know controls 17
Have first aid available 17
Know potential crush and pinch points 17
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