Audio Calls
Topics:
• Placing Audio Calls
• Redial a Number
• Answering Audio Calls
▪ Decline an Incoming Call
▪ End an Audio Call
• Holding and Resuming Calls
• Transferring Calls
• Forwarding Incoming Calls to a Contact
• Rejecting Calls with Do Not Disturb
▪ Managing Multiple Calls
▪ Mute the Microphones
▪ Unmute the Microphone
By default, the Polycom Trio system has one registered line. You can manage a maximum of 12 active,
incoming, or held audio calls at a time on the line. However, you can have only one active call in progress
with numerous other incoming calls or calls on hold.
Placing Audio Calls
You can place calls on Polycom Trio in numerous ways, including local and international calls, calls from
Recent Calls or directories, calls to contacts or favorites, or calls to authorized numbers on a locked
phone.
Place an Audio Call
On Polycom Trio, you can call a contact using a number or IP address using the dialpad or onscreen
keyboard.
Procedure
1. Select Place a Call.
2. Enter your contact's number, or tap the onscreen keyboard and enter an IP address.
3. Tap .
Smart Choice Communications | (800) 217-3096 | www.smartchoiceus.com | techsupport@smartchoiceus.com
© 2019 Smart Choice Communications, LLC
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