When You Cannot Make Copies As Wanted
This section describes likely causes of and possible solutions for unsatisfactory copy results.
Basic
Problem Causes Solutions
Misfeeds occur frequently. The number of sheets loaded
exceeds the capacity of the
machine.
Load paper only as high as the upper
limit markings on the side fences of the
cut paper tray. For details, see "Loading
Paper", About This Machine .
Misfeeds occur frequently. The cut paper tray's side
fences are set too tightly.
Push the side fences lightly, and then
reset it.
Misfeeds occur frequently. The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. See "Paper
Storage", About This Machine .
Misfeeds occur frequently. The paper is too thick or too
thin.
Use recommended paper. For details
about recommended paper, see
"Recommended Paper Sizes and
Types", About This Machine .
Misfeeds occur frequently. The copy paper is wrinkled or
has been folded/creased.
Cut folded or wrinkled areas off the
paper roll.
Remove cut paper that is folded or
wrinkled.
Misfeeds occur frequently. Printed paper is being used. Do not use paper that has been already
copied or printed onto.
Misfeeds occur frequently. Jammed or torn paper is
inside the machine.
Remove the paper properly. See
p.81 "Removing Jammed Paper".
Misfeeds occur frequently. The paper is curled. Smooth out the curl, and then try again.
Copy paper becomes
creased.
The paper is damp. Replace the paper with new paper. Cut
the paper
to 1,000 mm (40") just before
copying.
2. Troubleshooting When Using the Copy/Document Server Function
30