Messages Displayed on the Control Panel When Using the Printer Function
This section describes likely causes of and possible solutions for the error messages that appear on the
control panel.
• Before turning the main power switch off, see "Turning On/Off the Power", About This Machine
.
Message Causes Solutions
"Authentication has failed." The entered login user name
or login password is not
correct.
Contact the user administrator.
"Authentication has failed." The machine cannot perform
authentication.
Contact the administrator.
"Hardware Problem:
Ethernet"
An error has occurred in the
Ethernet interface.
Turn off the main power switch, and then
back on again. If the message appears
again, contact your service
representative.
"Hardware Problem: HDD" An error has occurred in the
hard disk.
Turn off the main power switch, and then
back on again. If the message appears
again, contact your service
representative.
"Hardware Problem: USB" An error has occurred in the
USB interface.
Turn off the main power switch, and then
back on again. If the message appears
again, contact your service
representative.
"Hardware Problem:
Wireless Board"
Access to the wireless board
in which the wireless LAN
board is inserted is possible,
but an error was detected.
Turn off the main power switch, and then
check the wireless board is inserted
correctly. Then, turn the main power
switch on
again. If the message appears
again, contact your service
representative.
3. Troubleshooting When Using the Printer Function
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