Messages Causes Solutions
"Cannot print from the sub-
machine. Check the status of
the sub-machine."
A paper or staple jam has
occurred on the sub-
machine, or toner or other
supplies need to be
replaced.
• Follow the instructions displayed.
For details about adding toner,
see "Adding Toner", Maintenance
and Specifications . For details
about jammed paper or jammed
staples, see "Removing Jammed
Paper" or "Removing Jammed
Staples", Troubleshooting .
• If the sub-machine's display
indicates that a cover is open,
follow the instructions displayed.
"Cannot print from the sub-
machine. Check the status of
the sub-machine."
The sub-machine's User
Tools menu is open.
Press the [User Tools] key to close the
User Tools menu.
"Cannot print from the sub-
machine. Sub-machine will
be disconnected."
The sub-machine has
stopped due to power
failure or communication
error.
Continue copying using the main
machine.
"Fold is available only when
Sort mode is selected in
Connect Copy."
Sort has not been selected
with fold.
Select the Sort function.
"No stamp data in the sub-
machine."
Stamp data on the sub-
machine has been deleted.
Reprogram the stamp on the sub-
machine.
"Sub-machine does not have
the same paper setting(s)."
Paper type or tray settings
on the two machines do not
match.
Make the same settings on both
machines.
"Sub-machine is in Interrupt
mode."
The sub-machine is in
Interrupt mode.
Press the [Interrupt] key on the sub-
machine to cancel Interrupt mode.
"Sub-machine paper settings
must be the same to use this
tray."
Paper tray settings on the
two machines do not match.
Make the same settings on both
machines.
"The Cover Sheet setting(s)
of the sub-machine is
different from the main
machine."
Cover Sheet settings on the
two machines do not match.
Make the same settings on both
machines.
9. Troubleshooting
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